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SUMMARY

I hold a Master’s degree in Information Systems and Organization Management. My experience and professional training since 2009 have enabled me to acquire multiple skills in functional IT (experience as a technician, administrator, and engineer).

I have also acquired solid skills in economic intelligence and strategic analysis on the use of AI in many sectors of activity.

I am able to understand the activities and needs of different professions and stakeholders. I am able to translate the needs of different stakeholders in a project. With my adaptive intelligence (adaptive polycuriosity), I am able to acquire new skills and professional expertise in various fields of activity.

Outside of work, I am interested in the ethics of artificial intelligence. I have also been volunteering at Business Analytics Institute in the Business Intelligence department since 2021.

SKILLS

EXPERIENCE

• Since 12/2025 Software Technical Support at Micasys, Meylan, France
  • Tradeo help desk, installation and upgrade

• Since 09/2025 Web Journalist at Times of AI™ – Interviews by and for AI Leaders

• Since 12/2021  Business Intelligence, volunteer, Business Analytics Institute, Grenoble, France
  • Analysis and strategic monitoring of AI practices in academic and industrial environments.
  • Web journalist and editor of newsletters on the use of AI and strategic monitoring.
  • Creator, website manager and community manager for the Muse™ brand.

• 09/2021 – 09/2023  IT Production Engineer, Grenoble Alpes University / University Institute of Technology 2, Saint-Martin-d’Hères, France
  • Design, integration, and installation of web application system infrastructure. As well as GDPR compliance of the infrastructure.

• 06-2021 – 07-2021  Organizational Researcher, Innotelos, Grenoble, France
  • Improvement of the web marketing strategy of a Grenoble-based company.
  • Immersion phase.

• 10-2019 – 03/2020  IT security engineer, CEGELEC CEM, Montbonnot-Saint-Martin, France
  • Design and drafting of documents relating to information system security.
  • Temporary assignment.

• 01-2015 – 09/2019 Level 1 Support Technician at Hardis Cloud Operations (Hardis Group)
  • User support.
  • Oversee server and network equipment.
  • Provide Level 1 technical support for hosted customers.
  • Answering calls from companies using the REFLEX application (warehouse management and control software) and hosted customers.
  • Handling level 1 and level 2 incidents (as agreed with customers).

• 05-2014 – 01/2015 Support Technician at SPIE Infoservice 
  • Supervise server and network equipment.
  • Provide level 1 technical support for hosted customers.
  • Answer calls from hosted customers.
  • Handle level 1 and level 2 incidents (as agreed with the Delivery Manager and customers).

• 10/2012 – 04/2014  Infrastructure Consultant at Cap Gemini/Sogeti
  • IT Asset and License Manager at the French Alternative Energy and Atomic Energy Commission (CEA) in Grenoble (7 months).
    • Management of IT equipment and software licenses.
    • Improvement of customer indicators (letter of recommendation available on request).
  • Industrial Field Technician at SAFRAN (2 months)
    • Installation of industrial, technical, and scientific software.
    • Support for industrial, technical, and scientific software.
  • Support Technician at Crouzet Automatismes (1 month)
    • Installation of components and peripherals (printers, scanners, etc.).
    • Resolution of software and/or operating system malfunctions (Microsoft Windows [2000, XP & Seven]).
    • Network socket mixing.
    • Creation of procedures.
    • User account management [account unlocking, password reset]
    • Installation and support of office software.
  • Application Administrator at the Commissariat à l’Energie Atomique et des Energies Renouvelables (CEA) in Grenoble (6 months)
    • Database administration using Microsoft SQL.
    • Management of token-licensed applications.
    • Creation of procedures.

• 07/2011 – 08/2012  Network Administrator and Support Technician at Eolane
  • Local support and assistance.
  • Installation of components and peripherals (printers, scanners, etc.).
  • Switch administration (VLAN changes, searching for devices across the network using MAC addresses).
  • Migration of IP addresses on PC machine tools.
  • Renewal of office printer fleet (networked).
  • IT equipment management.
  • Creation of procedures.
  • Cooperation with an IT outsourcing company: technical support and the company’s mobile technicians.

• 10/2009 – 06/2011 System Administrator and Support Technician at Solystic SAS
  • Renewal of workstations (central processing units and laptops).
  • Installation of applications (standard or specific).
  • Installation of components and peripherals (printers, scanners, etc.).
  • Network cable management.
  • IT equipment management.
  • Creation of operating procedures.

• 04/2004 – 09/2009 Production worker at an industrial mail platform at La Poste SA (April 2006 to September 2009)
  • Handling agent.
  • Sorting agent.
  • Indexing agent.

EDUCATION AND TRAINING

• 09/2022  IT and freedom, General Data Protection Regulation
  • Grenoble Alpes University, Saint-Martin-d’Hères, France

• 06/2022  Awareness-raising for future managers
  • Grenoble Alpes University, Saint-Martin-d’Hères, France

• 05/2022  The project manager’s toolbox and supporting change
  • Grenoble Alpes University, Saint-Martin-d’Hères, France

• 07/2019  Master’s degree in Information Systems and Organization Management
  • Grenoble IAE-INP, Saint-Martin-d’Hères, France
  • Diploma obtained through continuing education

• 04/2014  Certificate of Professional Competence in Unix and Oracle Engineering
  • FITEC Formation, Nanterre, France
  • Diploma obtained through work-study program

• 06/2012  Professional Bachelor’s Degree in Network Administration and Security
  • Pierre Mendès France University, Saint-Martin-d’Hères, France
  • Diploma obtained through work-study program

• 06/2011 BTS in Management Information Technology – Local Enterprise Network Administration
  • Lycée Algoud Laffemas, Valence, France
  • Diploma obtained through work-study program

CERTIFICATIONS

• ISO/IEC 27001 Lead auditor – Sécurité des Systèmes d’Information, Skills4All, 2025
• Contextual Space: Artificial Intelligence (AI) is next frontier (AI Agents and Agentic AI), California Institute of Technology (Caltech) et Business Analytics Institute Europe (BAI Europe), 2025
• Microsoft Power BI – Data Analyst, Editions ENI, 2024
• ISO/IEC 27001 Lead Implementer – Sécurité des Systèmes d’Information, Skills4All, 2024
• Ethics, Technology and Engineering, Coursera, 2022
• Artificial Intelligence (AI) Professional Certification, Business Analytics Institute Europe (BAI Europe), 2022
• The Good, the Just, the Useful. Introduction to Philosophical Ethics, Coursera, 2020
• Introduction to Philosophy, Coursera, 2020
• ITIL Foundation v3, Exin, 2013

HOBBIES

• Cinema (documentaries, films, series)
• Conferences
• Art exhibitions and galleries
• Museums
• Music (eclectic)

LANGUAGE

• English, intermediate B1
  • English language level: B1 (International English Language Testing System – IELTS)
• French, native language

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